delivery INFORMATION
FREE ECONOMY SHIPPING ON ORDERS OVER £99.99
FREE DELIVERY
Free UK delivery available - Fully tracked throughout
Free UK delivery available
LOCAL PICKUP
The majority of orders are eligible for local pickup from our warehouse in Hastings, East Sussex. Local pickup is free and orders are usually ready in a matter of hours and available for same day collection if ordered before 3pm*. To place an order for pickup, simply select the local pick up option at checkout. Note that if your cart items are not available for local pickup this option wont be available at checkout. Once your order is placed you will receive notification by email for when your order is ready for collection - please await this notification before attempting to collect your order. Our collection address is:
Source BMX
Maunsell Road
St Leonards on Sea
TN38 9NN
*orders containing custom builds like custom wheels will take longer
UK DELIVERY OPTIONS
The cost of delivery and the services available are dependent on the contents of your basket and will be calculated at checkout. However here is a guide below and remember standard shipping is free on UK orders over £99.99 (*Exludes some complete bikes and very large items which are charged at a flat fee of £9.99).
(*All express delivery options exclude Northern Ireland, Isle of Man, Inverness & Highlands, and non UK mainland destinations)
FREE UK ECONOMY SHIPPING
FREE Economy delivery on UK orders over £99.99 (Excludes some bikes and very large items charged at £9.99 flat fee)
STANDARD SHIPPING - £3.99
Typically arrives in 1-4 working days (Mon-Fri)
PRIORITY SHIPPING - £7.99
Typically arrives in 1-2 working days (Mon-Fri)
EXPRESS NEXT DAY SHIPPING - £9.99
Arrives next working day (Mon-Fri) if ordered before 2pm
EXPRESS NEXT DAY 10:30AM - £16.99
Arrives next working day by10:30 (Mon-Fri) if ordered before 2pm
EXPRESS SATURDAY SHIPPING - £14.99
Our Saturday Delivery Service. Order Cut off is 11am on Fridays
economy and standard Shipping
Our standard and Economy shipping services are fully tracked from start to finish and are available on all orders - best of all, you get free delivery on orders over £99.99 (excludes some bikes and extremely bulky items which are charged a £9.99 flat fee).
Express / PRIORITY delivery
Our Express delivery options available only on certain baskets where we can guarantee the delivery times. If you are unable to see Express or Priority delivery at checkout it means your basket is not eligible for this delivery. Items that are available for Express are labeled on their product page in the shipping message.*
*Express delivery option excludes Northern Ireland, Isle of Man, Inverness & Highlands, and non UK mainland destinations
GENERAL shipping INFO
We typically deliver on weekdays (Monday - Friday) but not weekends (except for Saturday Delivery and some smaller Tracked Royal Mail parcels).
All our deliveries are fully tracked from start to finish and you will be notified of each step from dispatch to delivery and you can check the status of your order anytime from your account page or from the link in your confirmation email.
Custom Bikes & Wheels
Custom bikes & custom wheels need extra time to be built & prepared for dispatch - please allow up to 3 working days after you place your order while our team get this done for you. Custom bikes & wheels aren't eligible for next day/Saturday delivery services.
INTERNATIONAL DELIVERY OPTIONS
The cost of delivery and the services available are dependent on the contents of your basket and will be calculated at checkout, however here is a rough guide:
STANDARD - Typically arrives in 2-14 days, dependant on region
EXPRESS - Typically delivers in 2-5 days, dependant on region
STANDARD SHIPPING
Our standard shipping services are available on all orders and are fully tracked from start to finish. The transit times vary on overseas deliveries, but we always use 100% tracked services so you can get updates at all times.
EXPRESS DELIVERY
Our express delivery options available only on certain baskets where we can guarantee the delivery times. If you are unable to see express delivery at checkout it means your basket is not eligible for express delivery. Items that are available for express delivery are labeled on their product page in the shipping info tab.
GENERAL SHIPPING INFO
Our couriers typically deliver on weekdays (Monday - Friday).
All our deliveries are fully tracked from start to finish and you will be notified of each step from dispatch to delivery. You can check the status of your order anytime from your account page or from the link in your confirmation email.
DUTIES AND TAXES
Depending on your country you may be liable for local import duties or taxes. PLEASE NOTE: These are your responsibilty and are not covered by SourceBMX at the time of checkout. Typically you will be contacted by your country's import authorities or the courier to arrange payment of any import duties and taxes when your order arives in your country.
DELIVERY INFORMATION FAQ
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We have a cut off point for orders to ship same day which is 2pm UK time on weekdays. We try to ship all orders placed before the cut off the same day.
Note that in busy times express shipments are prioritised over standard delivery options. In some cases orders also require stock to arrive to us before we are able to ship, but we aim to get orders to you in in line with your shipping method.
For instance if you choose standard shipping (2-7 days) you should expect your order to arrive within 7 days. AS SOON AS YOUR ORDER SHIPS YOU WILL BE NOTIFIED BY EMAIL
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Shipping times vary depending on the service and your location. We offer next day shipping which covers 95% of UK addresses (Excludes Scottish Highlands, Northern Island and Channel Islands).
Next day shipping is available at the checkout on certain baskets where we can guarantee a next day service.
Please note, next day means next working day and excludes Saturday and Sundays.
Orders placed after the cut off will be shipped the next available day on a next day service.
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Yes, we can deliver some orders on Saturdays! If this is possible on your order it will be selectable at the checkout.
Please note that this service is avaialble to Mainland UK and excludes the Scottish Highlands, Northern Ireland and the Channel Islands.
If you select Saturday delivery but we're not able to uphold this for any reason, you will be contacted and refunded your Saturday shipping fee.
Note that Saturday delivery is available only on certain baskets - some products, such as custom bikes and custom wheels are not eligible.
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As soon as your order has shipped we will email or text your tracking details. You can also track your parcel by visiting your order history on your Account page